Appliances are heavy in awkward places
A refrigerator is not hard to lift because of the weight alone. It is hard because it is tall, top-heavy, has no handholds, and usually has to come out of a kitchen with a cabinet on one side and an island on the other. A washer and dryer are almost always in the basement, at the bottom of the narrowest stairs in the house.
That is the part we take off your hands. The crew does the lifting and the carrying, takes the stairs one step at a time, and gets it to the truck without you having to find two friends and a free Saturday.
Before we arrive
Empty the fridge and freezer if you can — a freezer full of meat that has been off for a week is a job of its own. If it is a chest freezer that has been dead a while, warn us, and we will come prepared.
Water lines and dryer vents should be disconnected before the crew arrives, and gas appliances need the gas shut off and capped by someone qualified to do it. If you are not sure whether a stove is gas or electric, send a photo of the back and we will tell you.
One appliance or a whole kitchen
A single washer falls under our $125 minimum. A full kitchen remodel — fridge, range, dishwasher, microwave and the old cabinets — is more like a quarter or half load, and it is far cheaper to do in one trip than to have each piece collected separately.
Working appliances with life left in them are donated, resold or recycled where possible, and the metal from the rest is recycled rather than landfilled wherever we can.